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Beyonce Adams

Why automating retention policies is essential for ecommerce growth

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Why automating retention policies is essential for ecommerce growth

Customer acquisition costs are skyrocketing, while customer retention remains the holy grail for sustainable growth.   Here’s the harsh reality : According to [Source],  almost 80% of your future profits will come from just 20% of your existing customers. The e-commerce sector is witnessing unprecedented growth, with global online sales projected to surpass $6 trillion by […]

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