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We analyzed the 10 Reasons Why Customer Retention Strategies Matter [Powerful Insights]

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We analyzed the 10 Reasons Why Customer Retention Strategies Matter [Powerful Insights]

DID YOU KNOW? that the average customer churn rate stands at a daunting 25%? Furthermore, it takes a staggering 12 positive experiences to counteract the impact of just one negative encounter.  Astonishingly, 80% of customers will cease doing business with a company after a single bad experience. These figures underscore the criticality of prioritizing customer […]

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