Pragmatic – Leading provider of open source business applications OpenERP, Ruby on Rails, Node.js, Talend, jaspersoft  – Pragmatic
Beyonce Adams

How Can Odoo 17’s VoIP Features Transform Your Business Communication and Productivity?

Seamless communication is essential for effective collaboration in today’s fast-paced business world which would boost productivity and drive growth. 

Odoo 17 recognizes this and offers a powerful solution through its integrated VoIP features that can revolutionize the way you communicate and enhance team efficiency.

WHAT IS Odoo 17 VoIP?

Odoo 17 VoIP is an embedded communication system that allows you to make voice and video calls directly through the Odoo platform. It seamlessly integrates with Odoo’s CRM, sales, project management and other modules, enabling you to enjoy a smooth communication experience within one place.

Odoo 17’s VoIP features are a powerful tool that can revolutionize your business communication and elevate team efficiency. With its ease of use, robust features and latest updates, Odoo 17 VoIP is the ideal solution for any business looking to improve communication and boost productivity.


Odoo 17 VoIP comes packed with impressive advantages that can significantly improve your business communication and productivity :

1) Increased Efficiency : Eliminate the need to switch between different applications for voice and text communication. Make and receive calls directly from Odoo, saving time and boosting your workflow.

2) Enhanced Collaboration : Odoo 17 VoIP supports video calls, enabling face-to-face interaction and more effective collaboration. This is especially useful for remote teams or businesses working with global clients.

3) Improved Customer Service : Directly make and receive customer calls from within Odoo. This can shorten issue resolution times and provide a more personalized customer service experience.

4) Cost Savings : Odoo 17 VoIP eliminates the need for traditional phone systems, potentially saving you money. Additionally, internal calls and free calls are completely free.

5) Increased Mobility : Access Odoo 17 VoIP through your web browser or mobile app, allowing you to make and receive voice and video calls on the go.


Odoo 17 regularly updates its VoIP features to ensure they remain cutting-edge. Here are some recent updates :

  • Improved video call quality : Enjoy clearer and smoother video call experiences thanks to Odoo 17’s enhancements.
  • Enhanced call recording : Now, record calls and store them within Odoo for future reference.
  • New call forwarding options : Odoo 17 offers more call forwarding options, giving you the flexibility to route calls to the right team members.


To start using Odoo 17 VoIP, you’ll need an Odoo subscription and the VoIP module enabled. Then, configure your VoIP settings and start making and receiving calls.

To fully capitalize on Odoo 17’s VoIP capabilities, proper setup with a reliable provider is essential. This includes selecting the appropriate country for the provider, configuring SIP options and ensuring seamless integration with SIP clients. 

Attention to these details guarantees a robust and efficient communication setup, enabling smooth and effective business operations.


1) Effortless Device Integration

Odoo 17’s VoIP service redefines flexibility, allowing calls across various devices, thus facilitating remote work and reducing operational costs. With its SIP compatibility, users can effortlessly connect their preferred communication devices, ensuring a smooth transition between desktops, laptops and smartphones. 

This capability allows for conducting business calls or meetings from anywhere, providing a significant boost to productivity and mobility.

2) Streamlined Activity Management

Activity scheduling within Odoo 17’s VoIP is ingeniously integrated with the system’s calendar, making the organization of calls and meetings straightforward. Scheduled calls become part of the VoIP widget and are automatically highlighted in your calendar, ensuring that all activities are easily visible and manageable. 

This integration not only aids in efficient planning but also ensures that all engagements are timely and well-coordinated.

3) Simplified Customer Engagements 

Odoo 17 enhances customer interactions by centralizing access to critical customer data and actionable options. With just a click, users can view customer details, initiate communication, and manage leads or opportunities, all integrated within Odoo’s ecosystem. 

This seamless access to information and tools empowers businesses to engage with customers more effectively, fostering better relationships and driving growth.

4) Mobile Accessibility 

Odoo 17’s VoIP is fully optimized for mobile devices, ensuring that users can stay connected and productive even while on the move. Through the Odoo mobile app or web browser, accessing VoIP features is intuitive and efficient, offering functionalities like call recognition and customer data access. 

The system also supports configuration with popular SIP clients, enhancing the mobile VoIP experience.

Are you ready to explore how Odoo 17’s advanced VoIP capabilities can revolutionize your business communications?

At Pragmatic Techsoft, we specialize in unlocking the full potential of Odoo’s suite of applications, transforming the way businesses operate and communicate. Our expertise in custom Odoo solutions ensures that your transition to more efficient, integrated communication systems is seamless and tailored to your unique business needs.

With over 16 years of experience and a dedicated team of Odoo experts, Pragmatic Techsoft stands at the forefront of providing innovative, customized solutions that drive efficiency and growth. Our in-depth understanding of Odoo’s ecosystem, combined with a client-centric approach, enables us to deliver solutions that not only meet but exceed your business requirements. 

Whether you’re looking to migrate to Odoo 17, optimize your existing setup, or integrate new functionalities, our team is equipped to guide you every step of the way.

Stay tuned to our website and blog for more insights into the exciting world of Odoo 17. We’re committed to keeping you informed on the latest features, best practices and how you can leverage Odoo to achieve unparalleled business success.

If you’re considering enhancing your business communication with Odoo 17’s VoIP features or need expert guidance on migrating to or customizing Odoo solutions, Pragmatic Techsoft is here to help. 

Connect with our Odoo specialists for a consultation that will transform the way you do business. 

Let us tailor an Odoo solution that not only meets your current needs but also scales with your future ambitions. 


Leave a Reply

Subscribe to Blog via Email.

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Recent Comments

Related Posts