June 21, 2023
![We analyzed the 10 Reasons Why Customer Retention Strategies Matter [Powerful Insights]](https://blog.pragtech.co.in/wp-content/uploads/2023/06/91-Agree_10-Reasons-to-Prioritize-Customer-Retention-01-590x310.jpg)
DID YOU KNOW? that the average customer churn rate stands at a daunting 25%? Furthermore, it takes a staggering 12 positive experiences to counteract the impact of just one negative encounter. Astonishingly, 80% of customers will cease doing business with a company after a single bad experience. These figures underscore the criticality of prioritizing customer […]
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January 7, 2025
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