June 28, 2024
Companies today need to go that extra mile to ensure their customers are satisfied even after the initial sale. And let’s face it, even the best products and services can encounter issues after the sale. Customers worldwide are more likely to do business with a company again if they had a positive service experience. However, […]
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March 14, 2024
Gone are the days when a single support channel sufficed. Customers now expect a seamless, omnichannel experience, where they can reach you on their preferred platform – be it email, phone, live chat or social media. This is where Odoo‘s multi-channel customer support shines. THE RISE OF OMNICHANNEL SUPPORT Zendesk report highlights that 73% of […]
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