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Archive for the helpdesk software for customer satisfaction tag

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How Odoo’s Multi-Channel Support Boosts Satisfaction in 2024?

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How Odoo’s Multi-Channel Support Boosts Satisfaction in 2024?

Gone are the days when a single support channel sufficed. Customers now expect a seamless, omnichannel experience, where they can reach you on their preferred platform – be it email, phone, live chat or social media.  This is where Odoo‘s multi-channel customer support shines. THE RISE OF OMNICHANNEL SUPPORT Zendesk report highlights that 73% of […]

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