March 29, 2023
Failing to grasp the scope of the AMC: Before signing an AMC, businesses should understand the scope of services covered by it. Some AMCs cover only specific services, while others cover a broader range. It is essential to understand the scope to avoid any misunderstandings or confusion later.
Neglecting the fine print: It is imperative for businesses to study and comprehend the AMC fully prior to signing. Costs, fines, or limitations may be buried in the fine print of the terms and conditions, causing issues down the road.
Not Verifying the Partner : If a business is signing an AMC with an Odoo partner, it is crucial to check their credentials, expertise, and experience in providing Odoo services. An inexperienced partner may not be able to deliver satisfactory results.
Unrealistic Expectations : While signing an AMC, businesses should set realistic expectations and avoid over-expecting from the AMC services. An AMC is meant to provide technical support and maintenance, and expecting more than that can lead to disappointment.
Not negotiating the price: In order to get the best bargain possible, companies should attempt to negotiate the cost of AMCs. By not doing so, they will end up overpaying for the services.
Pragmatic Techsoft is an Odoo partner that offers various Odoo services, including AMC. We follow a transparent and customer-centric approach while providing our services. We offer customized solutions as per the business requirements and ensure customer satisfaction. We also offer a comprehensive AMC that covers various services like bug fixing, technical support, software upgrades, and more.