WhatsApp has become the most popular texting platform with over 2 billion users. We have built an app which allows you to use WhatsApp to raise customer support tickets. These tickets can be assigned to Customer Support Executives.
WhatsApp Helpdesk Features
- Answer automatically simple support queries.
- Create helpdesk tickets from WhatsApp messages.
- Allocate tickets to executives and reply to customers with WhatsApp messages.
- Support ticket creation through email or whatsApp number.
- Send whatsApp messages at every stage of the ticket.
